All Blog Posts Tagged 'service' (2)

Service design has been an independent discipline for two decades now, and enjoys ever-increasing recognition in the worlds of both design and business. Yet despite the successes and achievements of service design projects, there is no professional collection of case studies as a source of reference.



The SDN will now build this database of service design case studies. The "SDN Case Study Collection" will serve as an invaluable resource for SDN members, whether they are…

Quite a few members of SDM were able to attend Marc Stickdorn's talk at RMIT back in November. This is a summary of my notes and reflections from the evening.

Marc Stickdorn, co-author of This Is Service Design Thinking (along with Jakob Schneider) was a delight to engage with on the topic of service design. His session took a…