William Donovan's Page

It is with great pleasure to announce that Sarah Drummond, co-founder of Snook will be coming to Melbourne to host a series of exciting events at the new design research building at RMIT, the Design Hub!  Talk: Designing for social innovationSarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk will focus on public realm service design and Snook's approach to designing…See More

Hi Guys! The next Melbourne Sustainability Jam registrations are now open!!!  The Jam is part of a global non profit initiative that will gather people who are passionate about sustainability, design thinking and collaboration all over the world.  Jams are about DOING, NOT TALKING! Participants will gather in teams to work on a new project, be it an app, product, service, campaign, or anything they get inspired by. Guided by facilitators & mentors they will have to present their project…See More

Reserve a free ticketDesignThinking TrailerWe would like to invite you to watch the latest documentary on design thinking. This documentary presents the current discussion on design thinking and the design discipline in today's society.The following questions questions:How does design thinking apply to business models?How are people changing the…See More

Huddle is innovating its business model from being a traditional agency to a new freelancer and space based model. We would like to work with you over the next four weeks to design the following things:1. The service model.2. The business model.We want to do this with people who are interested in participating in this type of model going forward, but also want to be involved in the creation of it. We think this might be you... We will be running a rapid service design process involving the…See More

SDNM have the pleasure of hosting Fabian Segelström from Linköping University, Sweden. The informal evening will provide the opportunity to discuss the future direction of Service Design research in academia and its relationship to commercial practice. Fabian will present an overview of his work and his engagements in this arena. The event will be on Wednesday, 21st March 2012, at 6.30pm at Huddle Design, L6 90 William Street, Melbourne.Fabian is a final year PhD candidate and his primary area…See More

Dr Anna Meroni is assistant professor at the INDACO (Industrial Design, Arts, Communication and Fashion) Department of the Politecnico di Milano University, Italy, a Training and Research Centre in Design. She investigates service from the perspective of strategic social innovation, with a specific emphasis on community centred design. Her main research areas are food systems and innovative housing for sustainable lifestyles. Anna will be joining us at the Service Design Drinks and Thinks to…See More

We are very happy to announce that Marc Stickdorn, co-author of the black book, This is Service Design Thinking will be coming out to play with us in Melbourne! He is very keen to meet with SDNM members, so we hope you can come along to take part in a lively, thought-provoking gathering. His talk will be a short intro of his work and the broader context of service design in business. Majority of the evening will be spent on informal discussions led by audience questions. Biography:Marc lectures…See More

You are invited to take part in an enthralling, engaging and energising event – an audience-led Q&A (re. ABC 1 format) discussion on service design. The panelists…See More