At last the first book club meet up.Some time ago we chose the book: "This is Service Design Thinking". Now it's time to dissect it!Please join us at a cosy space in RMIT, bring some nibbles to share and your well flagged copy of the book.Haven't read it or don't have the book? Come along any way.Make sure you keep my number handy in case the building is secure when you arrive. Enter the main doors of building 9, take the stairs to level 2 and look out for the sign.…See More
Gilbert is Managing Director of Village Well, Australia's leading creative place-making consultancy. He is recognised both nationally and internationally as a leading voice in sustainable communities and businesses. He will be talking as part of the Architecture and Philosophy event at RMIT. Friday March 4, 6.30pm, RMIT University 8.11.68(Building 8, 360 Swanston St. Level 11, lecture theatre 68, to the right of the lifts)See More
Daria Loi’s work focuses on participatory design; ethnographic & practice-based inquiry; HCI; user interfaces & multi-modality; post-disciplinarity; collaborative practices; service design; and creative management. She currently holds a position as Sr. Research Scientist in the Interactions & Experiences Research group at Intel Labs (Intel Corporation).Dara will be our special guest at a Melbourne Service Design's December Drinks and Thinks. Dara will be discussing with us UX…See More
In conjunction with Melbourne Knowledge Week, the Melbourne Service Design Network will be hosting a workshop for participants to experience service design processes and methods through hands-on learning. This activity will illustrate and promote the value of service design for businesses, public services and communities in generating opportunities for social innovation.In keeping with the themes of…See More
Cameron Tonkinwise is Chair of Design Thinking and Sustainability in the School of Design Strategies at Parsons New School of Design New York.Cameron is a preeminent thinker within Service Design, he has been influential in promoting Service Design within academia and industry by critically probing its theory and politics. Cameron combines his service design expertise with a particular interest in…See More
I've been making, designing or researching spaces for over 10 years - from art installations and media experiences, to working as a social researcher with an eye (and ear) for design. This means I specialise in understanding what people are thinking, and how they are thinking about it. I observe, listen to and talk with people to help create better design.
I've undertaken qualitative design studies as an academic, a consultant in the private sector, and in pro bono time dedicated to non-profit organisations. Projects have included evaluations of new museum spaces, user interaction with urban screens, urban cycling behaviour, developing communications strategy for public behaviour change and agenda setting, and community-oriented urban design and architecture.
Why are you interested in service design?
I believe that significant and interesting innovation happens in new associations, and often unconventional spaces - in the bridging of disciplines, sectors and industries. Service design can be a conduit for drawing some of these relationships, and a way forward towards designing for positive change.
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