PhD candidate exploring the practice of design thinking in complex organisations. Passionate about education, social innovation, and making organisations more human centred. Sometime artist, ex librarian, and puppy enthusiast. Always looking for the sparkly bits.
"You must feel the Force around you. Here, between you, me, the tree, the rock, everywhere!" – Yoda, The Empire Strikes Back.The innocuous seeming arrows and lines in organisational charts and process diagrams often represent time, context, and connections that are essential to the experiences people have with those organisations. The problem is that arrows and connecting lines are so ubiquitous in diagrams that they seem invisible and are often overlooked.It is much easier–and human nature—to…See More
We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction? You can start by building your muscles! Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be the muscles of innovators and the ways you can build these important muscles, including noticing,…See More
"Let's start with being up front. I haven't participated in a Jam so I can't comment on what its like to participate in one but I can tell you why I haven't participated in one...
...as most of us do I have a lot of competing…"
We are very happy to announce that Marc Stickdorn, co-author of the black book, This is Service Design Thinking will be coming out to play with us in Melbourne! He is very keen to meet with SDNM members, so we hope you can come along to take part in a lively, thought-provoking gathering. His talk will be a short intro of his work and the broader context of service design in business. Majority of the evening will be spent on informal discussions led by audience questions. Biography:Marc lectures…See More
Dr Anna Meroni is assistant professor at the INDACO (Industrial Design, Arts, Communication and Fashion) Department of the Politecnico di Milano University, Italy, a Training and Research Centre in Design. She investigates service from the perspective of strategic social innovation, with a specific emphasis on community centred design. Her main research areas are food systems and innovative housing for sustainable lifestyles. Anna will be joining us at the Service Design Drinks and Thinks to…See More
It has been sooo long between meetup that even I haven't been to one. And we have some new members.(Is it correct to have 3 ooo's to demonstrate long-ness?) The #ZaanaMeetup will be an opportunity for the group to get kicking. The theme for the evening will be #BringIt and you decide what that means but I'm sure some of us will be happy to join in the chit chat. Post your suggestion below so we can build a theme.And suggest dates, I'm just pulling this one out of the air. I'm thinking end of…See More