Naomi Heagney's Page

We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction?  You can start by building your muscles!  Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be “the muscles of innovators” and the ways you can build these important muscles, including noticing,…See More

We're hosting a workshop on methods and tools, geared towards those who might be 'new' to Service Design. Two of our SD network stalwarts - Harriet Wakelam (NAB Immersion and Design Centre) and Mark Strachan (Lecturer at Swinburne University), with their immense experience and knowlege of the area, will be facilitating this workshop. They will guide the participants through a 'quick and nimble' taster of a Service Design process. This workshop is a hands-on event so come along for a fun and…See More