We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction? You can start by building your muscles! Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be the muscles of innovators and the ways you can build these important muscles, including noticing,…See More
I thrive on improving organisations and the lives of the people inside these structures by introducing them to the concepts of Service Design, Social Media, Cloud Computing, Social CRM all from a customer centric perspective. I have a passion to help organisations realise the value of the individual which make up the company as well as the market.
Why are you interested in service design?
I am interestged in the art of Service Design as I believe its the way to articulate the organsations story while taking all actors on the journey to achieve a common vision.
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