Josie Downey's Page

We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More

Reserve a free ticketDesignThinking TrailerWe would like to invite you to watch the latest documentary on design thinking. This documentary presents the current discussion on design thinking and the design discipline in today's society.The following questions questions:How does design thinking apply to business models?How are people changing the…See More

We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction?  You can start by building your muscles!  Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be “the muscles of innovators” and the ways you can build these important muscles, including noticing,…See More

Following the success of the first Q+A event in 2011, the DESIS-lab Melbourne (Design for Social Innovation and Sustainability) are hosting an evening of panel discussion to debate overlapping topics of design, ethics, public services and…See More

We're hosting a workshop on methods and tools, geared towards those who might be 'new' to Service Design. Two of our SD network stalwarts - Harriet Wakelam (NAB Immersion and Design Centre) and Mark Strachan (Lecturer at Swinburne University), with their immense experience and knowlege of the area, will be facilitating this workshop. They will guide the participants through a 'quick and nimble' taster of a Service Design process. This workshop is a hands-on event so come along for a fun and…See More