"Yep .... good article and he's only touched the tip of the iceberg. There should be a further investigation into the background of this system. I'm sure that the road to Myki is peppered with incompetence and rushed decision making.. but…"
"I think Myki is a classic example of a technology push rather than a demand/needs-driven service which has been designed and developed as a response to a well explored and consulted process involving the end users - the public. Further, the specific…"
Half a day workshop on innovating the city @ The Design HubFollowing her talk on Monday, 18th Feb, Sarah will be facilitating a service design workshop to examine some of the problems experienced by people living in the City of Melbourne. Sarah will be setting a 'problem' for the participants to consider and will introduce discovery techniques and ten moves in prototyping. This is one part of a series of on-going workshops that will continue throughout the year, facilitated by SDNM/DESIS…See More
It is with great pleasure to announce that Sarah Drummond, co-founder of Snook will be coming to Melbourne to host a series of exciting events at the new design research building at RMIT, the Design Hub! Talk: Designing for social innovationSarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk will focus on public realm service design and Snook's approach to designing…See More