We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
"Um nope sorry also I should have been clearer
I'm not saying people weren't doing things
There was lots of doing and talking etc
My point is that it might have satisfied some critics and even believers if
it had been set up…"
I did visit on Friday but was there for Saturday (the day) so not just the talking bit
So I think my comment stands more from an education point of view
I run seminars myself all the time ... but just a thought"
"Go to Service design tools and youll find what you want
For actual methods IDEO methods cards will help with the design process
Lots of books out there to with helpful stuff - buy service design thinking
some apps on the market can help
I went to one jam and talked about design thinking. Stayed around for the day. Thought the idea was great but like most seminars i either organize or attend (mostly the former) for productive work to happen people need to prepare and be focused.…"