Fiona Ingram's Page

Half a day workshop on innovating the city @ The Design HubFollowing her talk on Monday, 18th Feb, Sarah will be facilitating a service design workshop to examine some of the problems experienced by people living in the City of Melbourne.  Sarah will be setting a 'problem' for the participants to consider and will introduce discovery techniques and ten moves in prototyping. This is one part of a series of on-going workshops that will continue throughout the year, facilitated by SDNM/DESIS…See More

It is with great pleasure to announce that Sarah Drummond, co-founder of Snook will be coming to Melbourne to host a series of exciting events at the new design research building at RMIT, the Design Hub!  Talk: Designing for social innovationSarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk will focus on public realm service design and Snook's approach to designing…See More

We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction?  You can start by building your muscles!  Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be “the muscles of innovators” and the ways you can build these important muscles, including noticing,…See More

Huddle is innovating its business model from being a traditional agency to a new freelancer and space based model. We would like to work with you over the next four weeks to design the following things:1. The service model.2. The business model.We want to do this with people who are interested in participating in this type of model going forward, but also want to be involved in the creation of it. We think this might be you... We will be running a rapid service design process involving the…See More

If you don't understand habits, how can you hope to change them? The challenges and opportunities of habits to encourage sustainable living by Professor Bas Verplanken, University of Bath, England    Why do we behave the way we do? Why does it seem so difficult to change behaviour? Common sense suggests, and many behaviour change programs optimistically assume, that we weigh up the pros and cons of a behaviour before we decide to perform it. But in reality, many of the behaviours that we…See More