"You must feel the Force around you. Here, between you, me, the tree, the rock, everywhere!" – Yoda, The Empire Strikes Back.The innocuous seeming arrows and lines in organisational charts and process diagrams often represent time, context, and connections that are essential to the experiences people have with those organisations. The problem is that arrows and connecting lines are so ubiquitous in diagrams that they seem invisible and are often overlooked.It is much easier–and human nature—to…See More
Half a day workshop on innovating the city @ The Design HubFollowing her talk on Monday, 18th Feb, Sarah will be facilitating a service design workshop to examine some of the problems experienced by people living in the City of Melbourne. Sarah will be setting a 'problem' for the participants to consider and will introduce discovery techniques and ten moves in prototyping. This is one part of a series of on-going workshops that will continue throughout the year, facilitated by SDNM/DESIS…See More
It is with great pleasure to announce that Sarah Drummond, co-founder of Snook will be coming to Melbourne to host a series of exciting events at the new design research building at RMIT, the Design Hub! Talk: Designing for social innovationSarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk will focus on public realm service design and Snook's approach to designing…See More
November 2, 2012 at 6pm to November 4, 2012 at 6pm
Hi Guys! The next Melbourne Sustainability Jam registrations are now open!!! The Jam is part of a global non profit initiative that will gather people who are passionate about sustainability, design thinking and collaboration all over the world. Jams are about DOING, NOT TALKING! Participants will gather in teams to work on a new project, be it an app, product, service, campaign, or anything they get inspired by. Guided by facilitators & mentors they will have to present their project…See More
Reserve a free ticketDesignThinking TrailerWe would like to invite you to watch the latest documentary on design thinking. This documentary presents the current discussion on design thinking and the design discipline in today's society.The following questions questions:How does design thinking apply to business models?How are people changing the…See More
We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction? You can start by building your muscles! Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be the muscles of innovators and the ways you can build these important muscles, including noticing,…See More
Huddle is innovating its business model from being a traditional agency to a new freelancer and space based model. We would like to work with you over the next four weeks to design the following things:1. The service model.2. The business model.We want to do this with people who are interested in participating in this type of model going forward, but also want to be involved in the creation of it. We think this might be you... We will be running a rapid service design process involving the…See More
I'm graduated in Business and developed my career in Marketing in several multinational organizations. I have been working with Design Thinking and Innovation lately and also orgasing Design Thinking events here in Melbourne.
Why are you interested in service design?
Service Design is a discipline that is going to shape the future of businessess. Products and Services companies will have to go through the "service revolution" in the next years and that's what makes me interested in working with Service Design.
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