Claire Agnew's Page

It is with great pleasure to announce that Sarah Drummond, co-founder of Snook will be coming to Melbourne to host a series of exciting events at the new design research building at RMIT, the Design Hub!  Talk: Designing for social innovationSarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk will focus on public realm service design and Snook's approach to designing…See More

Half a day workshop on innovating the city @ The Design HubFollowing her talk on Monday, 18th Feb, Sarah will be facilitating a service design workshop to examine some of the problems experienced by people living in the City of Melbourne.  Sarah will be setting a 'problem' for the participants to consider and will introduce discovery techniques and ten moves in prototyping. This is one part of a series of on-going workshops that will continue throughout the year, facilitated by SDNM/DESIS…See More

We have the great pleasure in hosting Steve Portigal from Portigal Consulting!How can you broaden your sphere of influence within the field of human-computer interaction?  You can start by building your muscles!  Steve will take a look at some fundamental skills that underlie the creation and launch of innovative goods and services. He will discuss the personal skills that he considers to be “the muscles of innovators” and the ways you can build these important muscles, including noticing,…See More

Huddle is innovating its business model from being a traditional agency to a new freelancer and space based model. We would like to work with you over the next four weeks to design the following things:1. The service model.2. The business model.We want to do this with people who are interested in participating in this type of model going forward, but also want to be involved in the creation of it. We think this might be you... We will be running a rapid service design process involving the…See More

We're hosting a workshop on methods and tools, geared towards those who might be 'new' to Service Design. Two of our SD network stalwarts - Harriet Wakelam (NAB Immersion and Design Centre) and Mark Strachan (Lecturer at Swinburne University), with their immense experience and knowlege of the area, will be facilitating this workshop. They will guide the participants through a 'quick and nimble' taster of a Service Design process. This workshop is a hands-on event so come along for a fun and…See More

SDNM have the pleasure of hosting Fabian Segelström from Linköping University, Sweden. The informal evening will provide the opportunity to discuss the future direction of Service Design research in academia and its relationship to commercial practice. Fabian will present an overview of his work and his engagements in this arena. The event will be on Wednesday, 21st March 2012, at 6.30pm at Huddle Design, L6 90 William Street, Melbourne.Fabian is a final year PhD candidate and his primary area…See More