Cath Grey's Page

Huddle is innovating its business model from being a traditional agency to a new freelancer and space based model. We would like to work with you over the next four weeks to design the following things:1. The service model.2. The business model.We want to do this with people who are interested in participating in this type of model going forward, but also want to be involved in the creation of it. We think this might be you... We will be running a rapid service design process involving the…See More

We're hosting a workshop on methods and tools, geared towards those who might be 'new' to Service Design. Two of our SD network stalwarts - Harriet Wakelam (NAB Immersion and Design Centre) and Mark Strachan (Lecturer at Swinburne University), with their immense experience and knowlege of the area, will be facilitating this workshop. They will guide the participants through a 'quick and nimble' taster of a Service Design process. This workshop is a hands-on event so come along for a fun and…See More

SDNM have the pleasure of hosting Fabian Segelström from Linköping University, Sweden. The informal evening will provide the opportunity to discuss the future direction of Service Design research in academia and its relationship to commercial practice. Fabian will present an overview of his work and his engagements in this arena. The event will be on Wednesday, 21st March 2012, at 6.30pm at Huddle Design, L6 90 William Street, Melbourne.Fabian is a final year PhD candidate and his primary area…See More

We are very happy to announce that Marc Stickdorn, co-author of the black book, This is Service Design Thinking will be coming out to play with us in Melbourne! He is very keen to meet with SDNM members, so we hope you can come along to take part in a lively, thought-provoking gathering. His talk will be a short intro of his work and the broader context of service design in business. Majority of the evening will be spent on informal discussions led by audience questions. Biography:Marc lectures…See More

At last the first book club meet up.Some time ago we chose the book: "This is Service Design Thinking". Now it's time to dissect it!Please join us at a cosy space in RMIT, bring some nibbles to share and your well flagged copy of the book.Haven't read it or don't have the book? Come along any way.Make sure you keep my number handy in case the building is secure when you arrive. Enter the main doors of building 9, take the stairs to level 2 and look out for the sign.…See More

You are invited to take part in an enthralling, engaging and energising event – an audience-led Q&A (re. ABC 1 format) discussion on service design. The panelists…See More