Service Design Melbourne

building a community of interest and practice in service design

Service Design Melbourne
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$40 mil. research funding - digital economy

With a growing service economy (stats at 80%), the govt are gearing up for a post-mining boom by committing a $40 million per year research funding to CSIRO on digital economy. Though the gist of…Continue

Started Jan 29

International Journal of Design - special issue on designing for services

Dear SDNM members."I am pleased to announce that Volume 5, Issue 2 of the International Journal of Design -- Special Issue on Designing for Services -- is published online at …Continue

Started Aug 25, 2011

Service Design Q+A Discussion panel

Here are questions that were asked during the Q+A event as well as some that we didn't get around to discuss. Lets start a discussion building on what we've heard, or using these questions as…Continue

Started Jul 29, 2011

Suggested Topics and Activities for Service Design Melbourne's Drinks and Thinks
4 Replies

HiPlease feel free to suggest what you would like to hear more about at the Service Design Drinks and Thinks sessions. If you are interested in hosting or presenting please either email us or reply…Continue

Started this discussion. Last reply by Yoko Akama May 30, 2011.

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Heico Wesselius is attending Service Design Melbourne's event
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There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)

May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
yesterday
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Carolyn Barnes is attending Service Design Melbourne's event
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There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)

May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
Wednesday
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Profile IconStephen Wardle, Tristan Cooke and Kristy Blazo are attending Service Design Melbourne's event
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There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)

May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
May 15
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Profile IconLeah Cunningham, Andrew Robinson, Gavin Melles and 7 other members are attending Service Design Melbourne's event
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There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)

May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
May 13
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Profile IconPaul Chandley, Hina Khan and Josie Downey might attend Service Design Melbourne's event
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There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)

May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
May 13
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Service Design Melbourne posted events
May 13
Service Design Melbourne posted a blog post

SDN Case study Collection

Service design has been an independent discipline for two decades now, and enjoys ever-increasing recognition in the worlds of both design and business. Yet despite the successes and achievements of service design projects, there is no professional collection of case studies as a source of reference.The SDN will now build this database of service design case studies. The "SDN Case Study Collection" will serve as an invaluable resource for SDN members, whether they are practitioners, academics…See More
May 9
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Service Design Melbourne posted a blog post

Steve Portigal's book "Interviewing Users: how to uncover compelling insights' coming out soon

A message from…See More
Apr 24
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Service Design Melbourne posted events
Apr 24
Service Design Melbourne posted an event
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Introducing Co-design workshop by TACSI in Melbourne at Hub Melbourne,

May 27, 2013 to May 28, 2013
Co-design at TACSI blends the best of design thinking, service design, social science, business model innovation and community development. It’s the approach we used to develop Family by Family, winner of an Australian International Design award for service design and a NAPCAN award for child protection. Read more about co‑design.This workshop is an opportunity to get…See More
Apr 15
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Service Design Melbourne posted a blog post

New Service Design book out (March 2013) by Andy Polaine , Lavrans Løvlie & Ben Reason

Apr 10
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Service Design Melbourne posted a video

Sarah Drummond from Snook, UK from DESIS Lab Melbourne & SDNM on Vimeo.

Sarah Drummond from Snook, UK

Sarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook, based in Scotland, UK. Her talk focused on public realm service design and Snook's approach to designing new futures with citizens and governments. For…
Apr 5
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Heico Wesselius joined Service Design Melbourne's group
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SDNext

A group/forum for postgraduate students interested in research into Service Design.This is a mission statement for the Service Design Network PhD ChapterSee More
Mar 24
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Heico Wesselius joined Service Design Melbourne's group
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Service Design Sydney Ning

Those who're interested in activities happening in Sydney Service Design network, follow the linksSydney Service Design NingSydney Service Design Drinks and ThinksSee More
Mar 24
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Service Design Melbourne posted an event

Introducing co-design at TACSI, 279 Flinders St, but starting at Hungry Jacks, on the coner of Rundle St & Pultney St

April 11, 2013 from 8:45am to 5pm
Co-design at TACSI blends the best of design thinking, service design, social science, business model innovation and community development. It's the approach we used to develop Family by Family, winner of an Australian International Design award for service design and a NAPCAN award for child protection. Read more about co-design.Day 1 is an opportunity to get grounded in the principles, practice co-design methods and draw on the experience of our team.Ideal for innovators and intrapreneurs -…See More
Mar 22
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Service Design Melbourne posted an event

Team Academy & Teampreneurship: Nina Jussila's talk at Hub Melbourne

March 21, 2013 from 6pm to 7:30pm
Nina Jussila recent graduated from Team Academy a Finnish entrepreneurship school, and she will be in Melbourne for a few days next week. I invited her to give us a talk about Team Academy and Teampreneurship.I'd love you to join the conversation! Please register here!http://tm_night.eventbrite.com/ ***About…See More
Mar 19
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Service Design Melbourne's Blog

SDN Case study Collection

Service design has been an independent discipline for two decades now, and enjoys ever-increasing recognition in the worlds of both design and business. Yet despite the successes and achievements of service design projects, there is no professional collection of case studies as a source of reference.



The SDN will now build this database of service design case studies. The "SDN Case Study Collection" will serve as an invaluable resource for SDN members, whether they are…

Continue

Posted on May 9, 2013 at 11:54

Steve Portigal's book "Interviewing Users: how to uncover compelling insights' coming out soon

A message from…

Continue

Posted on April 24, 2013 at 13:31

New Service Design book out (March 2013) by Andy Polaine , Lavrans Løvlie & Ben Reason

http://rosenfeldmedia.com/books/service-design/

http://rosenfeldmedia.com/announcements/2013/03/service_design_-_andy_polaine.php

Posted on April 10, 2013 at 14:53

The 3rd Service Design Drinks and Thinks: Cameron Tonkinwise

On a flying trip to Melbourne Cameron Tonkinwise, Director of Design Stragetgies at Parsons New School of Design joined us for our 3rd Service Design Melbourne Drinks and Thinks session.



It was a great evening with some 30 people coming along to listen. Cheers to the Swinburne design students for coming along and joining in.



The discussion was stimulating as we traversed two topic areas; commercial application and implications of service… Continue

Posted on November 20, 2010 at 14:00

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