building a community of interest and practice in service design
Dear SDNM members.
"I am pleased to announce that Volume 5, Issue 2 of the International Journal of Design -- Special Issue on Designing for Services -- is published online at www.ijdesign.org. The table of contents is listed at the end of this email. All contents are freely available online.
You can read, download, or forward these articles to your colleagues."
It has great articles from very well known service design scholars, including Lucy Kimbell, Simon Clatworthy, and Daniela Sangiorgi, as well as other great research and case studies by other authors.