Service Design Melbourne

building a community of interest and practice in service design

This network aims to foster ideas and knowledge exchange across diverse disciplines and industries

Members

Latest Activity

Jonathan Daly posted a discussion

FT Position for an Urban Behaviourologist

HelloMutfung are looking for a graduate or someone with a few years experience to join our urban behaviourology team - think human-centred design for the urban environment.Details are available here http://www.mutfung.com/urban-behaviourologistPlease feel free to forward through your networks.RegardsJonathanSee More
48 minutes ago
Bonnie Mooney updated their profile
19 hours ago
Profile IconJon Sennitt and Bonnie Mooney joined Service Design Melbourne
Tuesday
Laura Besley is attending Mark Strachan's event

Dawn O’Neill AM: Collective Impact and Social Change at Lecture Theatre at RMIT's Design Hub

August 13, 2014 from 6pm to 7:30pm
Dawn O’Neill AM: Collective Impact and Social Change – a challenge and an opportunity for the Service Design community.Collective Impact is a philosophy, a framework, an approach that is being applied to address many complex social problems in the US, UK, and now in Australia. The event, in conjunction with RSA A+NZ, will show how Collective Impact can facilitate long lasting social change by bringing cross-sector organisations together to focus on a common agenda. Dawn O’Neill AM will…See More
Monday
Laura Besley is now a member of Service Design Melbourne
Monday
Nico Leonard posted an event

August UX Bookclub: 100 Things Every Designer Should Know About People at The Loop Bar

August 19, 2014 from 6pm to 8pm
Our friends at UX Melbourne have their next book club coming up:"For the August installment of the UX Melbourne bookclub we are going to look at Susan Weinschenk’s book ‘100 Things Every Designer Should Know About People’. It’s less than a month away so there’s never been a better time to start reading!"Details are available here: …See More
Sunday
Mark Strachan is now friends with Arturo Bravo Torres, Nola Watson, Marina Paronetto and Adam Dzwonczyk
Jul 25
Mark Strachan posted an event

Dawn O’Neill AM: Collective Impact and Social Change at Lecture Theatre at RMIT's Design Hub

August 13, 2014 from 6pm to 7:30pm
Dawn O’Neill AM: Collective Impact and Social Change – a challenge and an opportunity for the Service Design community.Collective Impact is a philosophy, a framework, an approach that is being applied to address many complex social problems in the US, UK, and now in Australia. The event, in conjunction with RSA A+NZ, will show how Collective Impact can facilitate long lasting social change by bringing cross-sector organisations together to focus on a common agenda. Dawn O’Neill AM will…See More
Jul 25
Yoko Akama posted a blog post

Design Council (UK) research on service design

The Design Council is conducting a service design research. We thought you might be interested in DeSID, an AHRC-funded service design study being undertaken by Lancaster University and University of the Arts London, in collaboration with the Design Council and the Service Design Network.Together with six in-depth UK Service Design case studies, a survey is being launched to map service design’s contribution to service innovation and new service development in the UK and internationally. We…See More
Jul 24
Ankur Bahri is now a member of Service Design Melbourne
Jul 24
Yoko Akama posted a discussion

$140k on offer through the Innovation in Ageing Challenge

TACSI is launching Australia's first Innovation in Ageing Challenge in partnership with South Australia's Office for the Ageing. If you have a great idea that will help improve the lives of older people in South Australia, you could share in $100,000 in funding.We're looking for ideas to support two key groups: baby boomers, and older people living home alone. Up to 10 shortlisted entries will attend a two-day workshop to explore their idea…See More
Jul 24
Profile IconLeigh Whittaker, Mimi Turner and Sarah Abbott joined Service Design Melbourne
Jul 22
Garry Miller is now a member of Service Design Melbourne
Jul 20
Yoko Akama updated an event

Dom Campbell FutureGov: Designing for change in public services at Inspire9

July 21, 2014 from 6pm to 7:30pm
Sign up for this event at Meetup.comDominic Campbell is a digital government specialist and founder of FutureGov. FutureGov designs digital products that improve public services, especially in areas of high importance, cost and risk such as child protection and social care. FutureGov has a…See More
Jul 18
Yoko Akama posted a blog post

Service Design 101 - by Cooper, co-authored by Lauren Ruiz + Izac Ross

We all hear the words “service design” bandied about, but what exactly does it mean? Clients and designers often struggle to find a common language to define the art of coordinating services, and frequent questions arise. Often it emerges as necessary in the space of customer experience or complicated journey maps. In response, here is a brief FAQ primer to show the lay of the land in service design.Read on here:…See More
Jul 18
Emma Graham is now a member of Service Design Melbourne
Jul 16
 

Blog Posts

Design Council (UK) research on service design

The Design Council is conducting a service design research. We thought you might be interested in DeSID, an AHRC-funded service design study being undertaken by Lancaster University and University of the Arts London, in collaboration with the Design Council and the Service Design Network.

Together with six in-depth UK Service Design case studies, a survey is being launched to map service design’s contribution to service innovation and new service development in…

Continue

Posted by Yoko Akama on July 24, 2014 at 18:50

Service Design 101 - by Cooper, co-authored by Lauren Ruiz + Izac Ross

We all hear the words “service design” bandied about, but what exactly does it mean? Clients and designers often struggle to find a common language to define the art of coordinating services, and frequent questions arise. Often it emerges as necessary in the space of customer experience or complicated journey maps. In response, here is a brief FAQ primer to show the lay of the land in service design.

Read on here:…

Continue

Posted by Yoko Akama on July 18, 2014 at 13:37

Coming to Melbourne Novermber 2013

Hi



I work at the Institute for Research and Innovation in Social Services (IRISS) in Glasgow Scotland and am a design research PhD student from the Glasgow School of Art. I am coming to Australia to visit my brother in November 2013 and thought it would be a good opportunity to meet with other design researchers/designers who have similar interests in design research, designing for services and visual communication.



At IRISS I have managed several project that explore…

Continue

Posted by Gayle Rice on July 6, 2013 at 19:40 — 3 Comments

Photos

Loading…
  • Add Photos
  • View All

Forum

FT Position for an Urban Behaviourologist

HelloMutfung are looking for a graduate or someone with a few years experience to join our urban behaviourology team - think human-centred design for the urban environment.Details are available here…Continue

Started by Jonathan Daly 48 minutes ago.

$140k on offer through the Innovation in Ageing Challenge

TACSI is launching Australia's first Innovation in Ageing Challenge in partnership with South Australia's Office for the Ageing. If you have a…Continue

Started by Yoko Akama Jul 24.

Job opening - Customer Experience Designer / Service Designer

Hi everyone, we have an opening in our exciting Customer Experience Design team at Bupa! Interested in joining us? Email Sue Fricke at susan.fricke@bupa.com.au Continue

Started by Jared Fossey Jul 15.

Looking for a Service Design Speaker 3 Replies

Hi all,I'm organising a service design event called Cyclehack together with the…Continue

Tags: #transportation, #speaker, #servicedesign, #cyclehack

Started by Jani Modig. Last reply by Jani Modig May 31.

 
 
 

Groups

© 2014   Created by Service Design Melbourne.   Powered by

Badges  |  Report an Issue  |  Terms of Service