building a community of interest and practice in service design
This network aims to foster ideas and knowledge exchange across diverse disciplines and industries
Latest Activity
Heico Wesselius is attending Service Design Melbourne's event
There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)
May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
Carolyn Barnes is attending Service Design Melbourne's eventThere, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)
May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)
May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
Gavin Melles posted a status"Please note Stefan will also be at swinburne design factory at 1pm on 31 May for more food for thought"
Tania Ivanka posted eventsConvergence: Digital Interventions
May 15, 2013 from 4pm to 7pmConvergence: Digital Interventions
May 15, 2013 from 4pm to 7pm
There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)
May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
There, near and here: Scale and horizon in design by Stefan Holmlid at RMIT Design Hub, level 8 (please take lift & follow signs)
May 30, 2013 from 6pm to 8pm
We have the immense pleasure in hosting Stefan's talk on service design.Stefan Holmlid is associate professor at the Human-Centered Systems and is heading the Interaction and Service design research group. His current research projects make a deep dive into the realms of services, especially concerning the expressive powers of design methods and techniques in service development and service innovation, such as co-creative practices in service prototyping. The idea that design objects and design…See More
Hina Khan joined Tania Ivanka's group
Service Design Book Club
A reading group on books related to service design. We choose a book to read and set a date to begin an online discussion about it.(Image: http://www.servicedesignbooks.org)See More
Service Design Melbourne posted eventsThere, near and here: Scale and horizon in design by Stefan Holmlid
May 30, 2013 from 6pm to 8pmWell that's all very *nice* but now how do we change the world? A Panel discussion with Dom Campbell, Futuregov
May 21, 2013 from 6pm to 8pm
Events
May 27
Monday
May 30
Thursday
June 4
Tuesday
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GovJam 13
June 4, 2013 at 2pm to June 6, 2013 at 6pm – Swinburne University Design Factory
Videos
Blog Posts
SDN Case study Collection
Service design has been an independent discipline for two decades now, and enjoys ever-increasing recognition in the worlds of both design and business. Yet despite the successes and achievements of service design projects, there is no professional collection of case studies as a source of reference.
The SDN will now build this database of service design case studies. The "SDN Case Study Collection" will serve as an invaluable resource for SDN members, whether they are…
Posted by Service Design Melbourne on May 9, 2013 at 11:54
Steve Portigal's book "Interviewing Users: how to uncover compelling insights' coming out soon
Posted by Service Design Melbourne on April 24, 2013 at 13:31
Digital Change Maker Apprenticeships
These guys are looking for four passionate change makers to undergo an eight week intensive training program provided by some of Australia's leading digital change makers.
Gain skills and experience in order to co-create strategy, build websites, communicate online and use social media to build movements of positive change.
There are no financial fees for the participants who will earn their stripes by producing various online projects and websites for real positive change…
Posted by Janine Sisson on April 15, 2013 at 10:41
Photos
Forum
The MYKI experience 34 Replies
Hi everyone,can you share a story from yours or others experiences with MYKI?Here are some of mine.Continue
Started by Tania Ivanka. Last reply by Paul Rogan May 9.
Interested in innovation for vulnerable populations?
Hi folksCame across this...you might find it interesting (if you don't know it already...)…Continue
Started by Irith Williams Apr 19.
Myki experience
My colleague Dharani and I complied our myki experiences in to three touch points. 1. Purchasing myki2. Topping up3. Using myki day-to-day basis We created a little poster (attached) highlighting…Continue
Started by Nilma Perera Feb 19.
The MYKI experience
The critical problems with Myki in my experience are ones of access. Many of these problems are caused by delay loops in the system. You buy a card and then have to go online, establish an account…Continue
Started by Richard Cooney Feb 18.
Groups
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Service Design Sydney Ni…
9 members
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SDNext
3 members
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Service Design Book Club
27 members
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DESIS-lab Melbourne
21 members
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