Service Design Melbourne

building a community of interest and practice in service design

This network aims to foster ideas and knowledge exchange across diverse disciplines and industries

Members

Latest Activity

Shelby Grainger updated their profile
Wednesday
Profile IconJaque Qian, Kelsey van Haaster, Claire miller and 1 more joined Service Design Melbourne
Tuesday
Mark Cameron updated their profile
Monday
Che Biggs and Marina Paronetto are now friends
Dec 11
Philippe Guichard updated their profile
Dec 11
Philippe Guichard is now a member of Service Design Melbourne
Dec 10
Profile IconAnkur Bahri and Jeremy Crow might attend Yoko Akama's event
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Collective design, utopias lost and futures made by Pelle Ehn at RMIT Design Hub, Lecture Theatre (level 3)

December 9, 2014 from 6pm to 7:30pm
Pelle Ehn is a professor at the School of Arts and Communication, Malmö University, Sweden. He has been instrumental in establishing the field of Participatory Design (PD), which was born out of movements towards democratization at work in Scandinavia, and the belief that those affected by the introduction of new technology should have a say in the design process and joint…See More
Dec 9
Profile IconPatricia Phua, Leigh Whittaker and Adam Dzwonczyk are attending Yoko Akama's event
Thumbnail

Collective design, utopias lost and futures made by Pelle Ehn at RMIT Design Hub, Lecture Theatre (level 3)

December 9, 2014 from 6pm to 7:30pm
Pelle Ehn is a professor at the School of Arts and Communication, Malmö University, Sweden. He has been instrumental in establishing the field of Participatory Design (PD), which was born out of movements towards democratization at work in Scandinavia, and the belief that those affected by the introduction of new technology should have a say in the design process and joint…See More
Dec 9
Profile IconLisa O'Brien and Patricia Phua joined Service Design Melbourne
Dec 8
Shelby Grainger is attending Yoko Akama's event
Thumbnail

Collective design, utopias lost and futures made by Pelle Ehn at RMIT Design Hub, Lecture Theatre (level 3)

December 9, 2014 from 6pm to 7:30pm
Pelle Ehn is a professor at the School of Arts and Communication, Malmö University, Sweden. He has been instrumental in establishing the field of Participatory Design (PD), which was born out of movements towards democratization at work in Scandinavia, and the belief that those affected by the introduction of new technology should have a say in the design process and joint…See More
Dec 4
Shelby Grainger is now a member of Service Design Melbourne
Dec 4
Greg Skinner and Michael Grad are now friends
Dec 4
Scott Bampton left a comment for Michael Grad
"Hi Michael  Thanks for the add What did you want to discuss?"
Dec 4
Sherryn Macdonald updated their profile
Dec 4
Sherryn Macdonald might attend Yoko Akama's event
Thumbnail

Collective design, utopias lost and futures made by Pelle Ehn at RMIT Design Hub, Lecture Theatre (level 3)

December 9, 2014 from 6pm to 7:30pm
Pelle Ehn is a professor at the School of Arts and Communication, Malmö University, Sweden. He has been instrumental in establishing the field of Participatory Design (PD), which was born out of movements towards democratization at work in Scandinavia, and the belief that those affected by the introduction of new technology should have a say in the design process and joint…See More
Dec 4
Martin Whittle is attending Yoko Akama's event
Thumbnail

Collective design, utopias lost and futures made by Pelle Ehn at RMIT Design Hub, Lecture Theatre (level 3)

December 9, 2014 from 6pm to 7:30pm
Pelle Ehn is a professor at the School of Arts and Communication, Malmö University, Sweden. He has been instrumental in establishing the field of Participatory Design (PD), which was born out of movements towards democratization at work in Scandinavia, and the belief that those affected by the introduction of new technology should have a say in the design process and joint…See More
Dec 3
 

Events

Blog Posts

Design Council (UK) research on service design

The Design Council is conducting a service design research. We thought you might be interested in DeSID, an AHRC-funded service design study being undertaken by Lancaster University and University of the Arts London, in collaboration with the Design Council and the Service Design Network.

Together with six in-depth UK Service Design case studies, a survey is being launched to map service design’s contribution to service innovation and new service development in…

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Posted by Yoko Akama on July 24, 2014 at 18:50

Service Design 101 - by Cooper, co-authored by Lauren Ruiz + Izac Ross

We all hear the words “service design” bandied about, but what exactly does it mean? Clients and designers often struggle to find a common language to define the art of coordinating services, and frequent questions arise. Often it emerges as necessary in the space of customer experience or complicated journey maps. In response, here is a brief FAQ primer to show the lay of the land in service design.

Read on here:…

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Posted by Yoko Akama on July 18, 2014 at 13:37

Coming to Melbourne Novermber 2013

Hi



I work at the Institute for Research and Innovation in Social Services (IRISS) in Glasgow Scotland and am a design research PhD student from the Glasgow School of Art. I am coming to Australia to visit my brother in November 2013 and thought it would be a good opportunity to meet with other design researchers/designers who have similar interests in design research, designing for services and visual communication.



At IRISS I have managed several project that explore…

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Posted by Gayle Rice on July 6, 2013 at 19:40 — 3 Comments

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Forum

Food traceability

Identification of food is important for all sorts of reasons. There is an accumulation of information as food goes from farm to plate. Here is an article about how to identify the food rather than…Continue

Started by Claire Sandford Nov 20.

JOB OPENING: Senior Experience Designer (CX/Service Design)

Hi all,Is anyone out there on the hunt for a job? I'm looking for an experienced service designer/experience designer to join our team in a freelance/permanent role at Isobar Melbourne.We're looking…Continue

Started by Jeremy Crow Sep 23.

Job Opening: Service Development Consulatant

At the heart of Births, Deaths and Marriages’ (BDM) reinvention, is the transformation of our service delivery model to meet the changing expectations of the citizens of Victoria. We want to harness…Continue

Started by Laura Wilkinson Sep 23.

Job Opening: Business Transformation Consultant

 Position DetailsAt the heart of Births, Deaths and Marriages’ (BDM) reinvention, is the transformation of our service delivery model to meet the changing expectations of the citizens of Victoria. We…Continue

Started by Laura Wilkinson Aug 15.

 
 
 

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